The buyer has the right to refuse the ordered product at any time until the moment when he receives this product.
Receiving the goods is providing access to download the software and/or generating a license key for the software product and transferring it to the buyer by presenting it in the buyer's Personal Account (the key is generated immediately after payment).
Generation of license keys and downloading of files takes place on the server (site) of the seller.
The return of the product after granting access to the download and/or obtaining the license key for the extension is impossible due to the fact that the buyer acquires the right of use, which refers to the objects of copyright, and is not subject to return or exchange.
In order to become familiar with the product, the buyer is given the opportunity to test its operation on a special demonstration site, the sale of individual copies of the software license key on this website does not qualify as a remote sale that includes the right of return.
In the event of a software malfunction on the buyer's site, we will ensure the elimination of ineffective code elements, if they are related to the content of the purchased software product presented on our site.
Problems in the operation of the extension related to the use of third-party software products, software or any structural features of the buyer's site, as well as in the case of non-compliance (as described in the product for use on the buyer's site) are not included in the warranty program.
The buyer can order additional adaptation services (if possible) for a separate fee.
Free replacement of the current key with a new one when changing the domain name is possible once within 14 days. In all other cases, the key is replaced on a paid basis, by purchasing a new license key.
Purchasing products requires full familiarization with the User Agreement, Privacy Policy, Terms of Payment and Delivery, Terms of Returns and Exchanges. Any claims based on non-reading, inconsistency, misunderstanding of the clauses of the agreements are not grounds for exchange or return of products after purchase.
The buyer has the right to receive exclusive information that the seller can provide to ensure that the buyer is informed about the specific product, in order for the buyer to make a complete, fair and considered decision regarding the final purchase of the product.
All extensions and their license keys are non-exchangeable and non-refundable.