We make sure that our customers are satisfied both with software and services, and with cooperation with us in general. Please familiarize yourself with the features of payment and delivery so that your expectations meet our capabilities.
The software products of our store are supplied in the form of file archives and named activation keys, which are formed for each customer individually, so we work on a prepaid basis.
Delivery means providing the opportunity to download the software product, as well as to receive a key for it, if the licensing terms provide for it and the order has been paid for. The transfer of digital materials on electronic media, by mail or other transport companies is not carried out.
When placing an order, if you are not our client, your personal account will be created for you, where you can download modules after payment, get license keys, and change your data. Data for logging into your personal account will be sent to the e-mail address you specified.
Modules are available for download immediately after payment of the order.
We undertake to provide download access, after receiving payment for the modules, as well as to provide the possibility of obtaining a license key for the domain.
Delivery is not carried out by other means, except for providing access for download or sending by e-mail (if necessary) by prior agreement with the buyer.
The fact of delivery is the granting of access to download modules with the client being informed (notified) of the granted access by e-mail.
We undertake to provide access to the order with the ability to download (receive) the modules in the paid order ("Products" section of the client's personal account on the website) for the entire period of the declared support, if the rules of the license agreement are not violated.
In case of violation of the rules of the license agreement, the module is considered paid, delivered and the agreement is closed, and the Seller has the right to close the order and refuse to provide further service to the client who violated the terms of the license agreement.
To access your orders, you need to log in (only authorized users have access to the personal account with the list of orders) and go to the Personal account - Products
Orders on the website are made through the Shopping Cart. After filling out the order form and choosing a payment method, the client will be redirected to the payment page of the selected payment service. Carefully check the address of the payment page in the browser, it must be the official page of the payment service and be opened exclusively via the secure HTTPS protocol.
We use payment systems:
After paying for the order, the client will be returned to the website of the online store ocfilter.com and will be informed by e-mail about the successful payment.